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Workshop Logistics and Equipment Details

Please review these special arrangements and requirements for this workshop:

• Workshops run from 9am to 4pm.
• A VMWare capable Laptop is required to participate.  A standardized machine image will be used in class.  Laptop rental can be prearranged for the week for $175 - you can signup for this during registration for the class.
• Registrants may be required to stay at the hotel where the event is being held - check the schedule to know for sure.
• Breakfast, Lunch and a Lite Dinner is provided in your room rate.  For variety, you may wish to budget for a couple nights of dinner out.  Your suite is also outfitted with full cooking capabilities.
• The hotel will only have a block of rooms set aside until the early bird date of the event - after this time rates cannot be guaranteed by DesktopEngineer.com.
• During registration, your credit card information is collected to make a room reservation on your behalf - please do not reserve with the hotel seperately.  No charge is made to this card.  When you checkout you can use the registration card or another to pay for your room.  You may specify a different card for lodging reservations than the one used for payment for classes.
• Due to the special arrangements needed for this event, a workshop cancellation policy is in effect - cancellations made after 30 days before the event will be charged a 25% cancellation fee.

Laptop Specification (VMWare Capable)

• Windows 2000 or XP
• 1.5 Ghz Processor
• 768 MB RAM (512 MB will work, but may be slower)
• 8 GB of available disk space
• DVD ROM Drive to copy a Virtual Machine images to the computer (in order of preference):
• The Version of VMWare Player used will be 2.0.  Please do not have a previous version on the laptop.

Special Cancellation Policy

Attendee Cancellations: If an attendee must cancel, the following applies:

• A substitution for a coworker may be made
• The attendee can be moved to any future session where there is room (attendee retains any special pricing)
• If a complete cancellation is done up to two weeks before the event, a 100% refund is available upon request
• If a complete cancellation is done within two weeks of the event, a 75% refund is available upon request
• Cancellations of any reservation where payment was completed with a credit card will be less transactions fees charged by the credit card processor. This is generally around 10% (5% to run the charge, 5% to run the refund).

If DesktopAdmin.com must cancel a class, the following applies:

• The attendee can be moved to any future session where there is room (attendee retains any special pricing)
• A 100% refund is available upon request